conditions of booking, Highland Wildlife & Birdwatch Safaris.
& Deposit. A
confirmed booking is made once a deposit of a minimum of 50% of the
total agreed price has been received by us. Any deposit can only be
returned if the booking is cancelled by us. If the booking is cancelled
by you, and you have given us a minimum of 7 days notice, you will be
offered the opportunity to rebook without loss of the deposit, if you
are unable to rebook, we are sorry, but we are unable to refund the
Balance payment can be made at any time between booking and on the day
of the safari, but no later than this.
Whilst we try to ensure that all prices & information on our
website, literature & quotations are correct, please understand
that occasionally alterations can arise due to fluctuations in costs
incurred by us in the conducting of our business.
We are happy to accept cheques for the payment of deposits where we
have time to clear the cheque before commencement of the safari.
Full/Balance payments made on the day of the safari must be made in
Please be aware that we will not be responsible for any loss, illness,
injury or death suffered by you or any of your party whilst outside the
vehicle under any circumstances, and whilst inside the vehicle, unless
you are able to prove that it was caused by lack of reasonable care on
& Medical conditions. If
you or any member of your party has any medical condition or disability
which may affect your participation on the safari, please notify us at
the time of booking. If we are unable to accommodate the particular
needs of the person(s) concerned, we reserve the right to decline the
safari leader has full authority whilst on safari. You & all
participants must accept this authority. We reserve the right to
dismiss persons unwilling or unable to conduct themselves in a manner
compatible with the safe & satisfactory operation of the safari
and any such participants may be liable to reimburse Highland Wildlife
& Birdwatch Safaris for any expenses we may incur as a result
of such behaviour.
Complaints. In the
unlikely event that you have a complaint, please inform your safari
guide immediately so that remedial action can be taken. In the event
that a problem cannot be resolved at the time, please write to us
within 28 days, and the matter will be investigated.
In order to process your booking we will need personal details such as
names, addresses, telephone numbers, email addresses etc. These details
will be securely stored & will not be passed to any third
These booking conditions are subject to Scottish Law.